Frequently Asked Questions.
Here you can find answers to a few questions you might have.
- How do you ship plants across the country?
All plants are shipped bare-root, the roots are then wrapped in a paper towel, the whole plant wrapped in newspaper, and then nestled into crumpled newspaper or packing material to minimize damage during transit . We only ship Mondays and Tuesdays via USPS Priority, with tracking. This helps ensure that your plants arrive swiftly and safely during the week and won’t sit through weekends in transit.
- What if I have questions about specific plants that will do well in my area?
Please email or call if you have any questions regarding the hardiness of any particular plants you are interested in prior to ordering.
- What if I select a plant and you are out of stock
Please list in the ordering notes section any substitute plants in case one of the plants you want forgets to put on a warm jacket in the winter, falls victim to a fungus, is attacked by a nasty insect or is abducted by a space alien.
- How can I get Greg to appear or speak at my next event?
Greg has a repertoire of several talks that he will customize for each audience. He can cover a range of topics from a general discussion of desert adapted trees and shrubs to a focused discussion of agaves to travelogs. Greg will also give workshops covering potting cacti and succulents into cool containers for decoration. In order to have Greg appear at your next event, please contact us to inquire about his availability. Rates are typically dependent on the location and venue, and as a result, he does not have a standard rate for speaking. Talks usually last from 45 minutes to little over an hour.
- Do you ship outside of the United States?
We only ship within the United States and the U. S. Territories.
- Are you open to the public?
We do not have retail hours, but welcome any visitors if you set up an appointment. You can contact us by email or telephone. If you choose to call us, please realize that we are in Arizona, a state that does not recognize daylight savings time, so the time difference might be 3 hours in the summer for you hardy folks living in the Eastern time zone or 3 hours for the laid back folk in Hawaii.